Thanks for your excellent customer service. I will have no hesitation in recommending you to my friends and will certainly buy from you again. WELL DONE!
Hello, just to say thank you for an excellent service - informative website, helpful communication, and delivery when promised. Have recommended your company to a friend, who hopefully will be placing an order.
Wonderful! What great service, thank you very much indeed. With best wishes,
My wife's the gardener so I'll ensure she visits your website ASAP. Once again, many thanks for all your help. You're a star! Best Wishes,
Hello, I must also say your service is excellent and I will be recommending you to my friends when they are looking for garden supplies and will of course, be a repeat customer. Thanks again, I wish more Companies conducted their business as you do......
Thank you, thank you, Thank you. My order came yesterday and so far so good - I'm just working out how to put it up. I'll happily shop with you again. A happy customer.
Thank you, item arrived today. Already assembled and in the garden, thank you for the excellent after sales service on the item. We will be more than happy to use your company again.
Thanks for your prompt response - goods received today - excellent.
Order delivered only 3 days after ordered. very well packed and in good condition.
Thanks to all.
bought 2 vesta garden urns and 2 roma urns. I am delighted with the products. The service was prompt and delivery date notified. I wouldn't hesitate from buying another product from this company. Many thanks. Delighted.
Thank you for sending the replacement seat for my garden bistro set it was much appreciated. Excellent service we will recommend to family and friends. Thanks again.
Bench just arrived. Speedy delivery, price fantastic! What more could a customer ask for? Many Thanks
Extremely helpful support today from a member of staff who was incredibly knowledgable and clearly loves her job.
Thank you for a service which is in my opinion one of the best I have dealt with. My order did arrive with a damaged part but this was not the fault of The Garden Factory, it was a issue with the courier. Both Glen and David resolved this problem and I received a new part the next day. Pity other companies cannot do the same, so well done. A really excellent service and I would recommend this Company to any one. Thank you.
GREAT, JUST RECIEVED OUR ORDER, MANY THANKS FOR THE PROMPT AND EFFICIENT SERVICE.
Always a Friendly Welcome the staff are Very Helpful and they always have a answer. I enjoy going to our local store. Thank you
Once again I visited your super garden centre and was pleased to see the young lady who helped us rid our greenhouse some 3 years ago of green fly and as usual the staff were very helpful and cheerful. Had a chat with Dave the general manager who always has the time to help or pass you to someone who can.
thank you Abercorn and I will continue to recommend to my friends and all the members of Regiment Way Golf Club
I ordered two Kent Companion seat sets, we had a bolt issue. Rang the Garden Factory and within 24 hrs of my call they had arranged for a replacement . This arrived 2 days later via courier. Excellent after sales service and would recommend without hesitation!
Thank you for your great service and fast delivery.
I ordered two rose arches on the 16th January by the 18th January they arrived! Excellent service from both the Garden Factory and Poppy Forge.
Really impressive customer service, both in outcome and speed of response – thank you very much.
We would like to thank The Garden Factory for the service. They dealt with our query very quickly. We had difficulty in tracing a replacement solar light bulb for a Tresco Wind Sculpture, The Garden Factory were able to source this item, and we where able to pay by cheque which was a added bonus. The solar light bulb arrived within days, very securely packed. Thank You.
Thank you for your excellent Service, we will recommend you to friends and i will use again. Many Thanks
Absolutely love our garden mirror- looks fabulous. It arrived fast and was easy to put up. Staff very helpful on telephone too!
Bench arrived quickly and it is a quality item, first rate service.