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The Garden FactoryThe Garden Factory

Customer Testimonials

Thanks for your excellent customer service. I will have no hesitation in recommending you to my friends and will certainly buy from you again. WELL DONE!
Kind regards

Louise / 13 January 2015 AT 09:38AM

Hello, just to say thank you for an excellent service - informative website, helpful communication, and delivery when promised. Have recommended your company to a friend, who hopefully will be placing an order.
Thanks again.

Margaret D / 13 January 2015 AT 10:16AM

Wonderful! What great service, thank you very much indeed. With best wishes,

Mike C / 19 January 2015 AT 12:52PM

My wife's the gardener so I'll ensure she visits your website ASAP. Once again, many thanks for all your help. You're a star! Best Wishes,

Harry N / 23 January 2015 AT 10:01AM

Hello, I must also say your service is excellent and I will be recommending you to my friends when they are looking for garden supplies and will of course, be a repeat customer. Thanks again, I wish more Companies conducted their business as you do......

Scott W / 24 February 2015 AT 11:20AM

Thank you, thank you, Thank you. My order came yesterday and so far so good - I'm just working out how to put it up. I'll happily shop with you again. A happy customer.

Joyce / 24 February 2015 AT 11:20AM

Thank you, item arrived today. Already assembled and in the garden, thank you for the excellent after sales service on the item. We will be more than happy to use your company again.

Phil / 24 February 2015 AT 11:22AM

Thanks for your prompt response - goods received today - excellent.

Heather / 24 February 2015 AT 11:23AM

Order delivered only 3 days after ordered. very well packed and in good condition.
Thanks to all.

Ken / 24 February 2015 AT 11:25AM

bought 2 vesta garden urns and 2 roma urns. I am delighted with the products. The service was prompt and delivery date notified. I wouldn't hesitate from buying another product from this company. Many thanks. Delighted.

S Chapman / 24 February 2015 AT 11:35AM

Thank you for sending the replacement seat for my garden bistro set it was much appreciated. Excellent service we will recommend to family and friends. Thanks again.

Christine / 25 February 2015 AT 14:18PM

Bench just arrived. Speedy delivery, price fantastic! What more could a customer ask for? Many Thanks

Wendy / 18 March 2015 AT 09:44AM

Extremely helpful support today from a member of staff who was incredibly knowledgable and clearly loves her job.

John / 03 April 2016 AT 22:40PM

Thank you for a service which is in my opinion one of the best I have dealt with. My order did arrive with a damaged part but this was not the fault of The Garden Factory, it was a issue with the courier. Both Glen and David resolved this problem and I received a new part the next day. Pity other companies cannot do the same, so well done. A really excellent service and I would recommend this Company to any one. Thank you.

Pete Hopkins / 25 May 2016 AT 11:58AM

GREAT, JUST RECIEVED OUR ORDER, MANY THANKS FOR THE PROMPT AND EFFICIENT SERVICE.

William Grant / 12 August 2016 AT 14:19PM

Always a Friendly Welcome the staff are Very Helpful and they always have a answer. I enjoy going to our local store. Thank you

Elizabeth Kemp / 14 August 2016 AT 09:53AM

Once again I visited your super garden centre and was pleased to see the young lady who helped us rid our greenhouse some 3 years ago of green fly and as usual the staff were very helpful and cheerful. Had a chat with Dave the general manager who always has the time to help or pass you to someone who can.
thank you Abercorn and I will continue to recommend to my friends and all the members of Regiment Way Golf Club

Richard Smith / 20 March 2017 AT 19:29PM

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