About Us

  The Garden Factory - Online Garden Centre - About Us

James, David and Margaret set up The Garden Factory as an online garden centre in 2009. We've been involved in gardening, landscaping and garden retail for a total of about 50 years!

Our aim?

Our aim is to offer the best value, high quality, quickly delivered gardening products in the UK, with customer service to match the best in the industry. Yup, we're aiming high, but we think you'll find some exceptional prices, and some friendly, helpful service.

What's the deal?

The Garden Factory.co.uk sells high quality garden products for, generally, much less than your average garden centre. Why?. Simple, because we don't put our resources into shops, brochures, marketing campaigns or fancy packaging. Our energy goes into the spade you dig with, the arch you walk under or the bench you sit on, rather than bits you don't see.

The Garden Factory difference

A few of examples of how we're different:

  • We recycle boxes and packaging from local firms in our area. It's our way of doing a weenie bit for the planet and it helps keep prices low. Sometimes it doesn't look so pretty (and you may think you' ve been sent a box of fireworks), but what matters to us is that your product arrives quickly and in tip-top nick.
  • We realise it's pretty hard to make a buying decision based on a 2-Dimensional image so we make our own videos on products we think you'll like. Sure it ain't Speilberg, but it may help you make a more informed choice.
  • Our 'One-off ' deals in our newsletter (& Facebook), are just that. Take advantage.

10 Reasons Why The Garden Factory:

  • We source UK-made products where possible and are always hunting for novel and interesting gardeningy things.
  • We're GREAT value; a fraction of the price of physical garden centres.
  • You're buying the goods, not the signage, coffee shop and marketing campaigns.
  • Fast delivery - two days as standard for bestselling lines (check our delivery info).
  • If you don't like it, return it - happy days, but please study our returns policy.
  • Fixed delivery rate across the board. No delivery is free so we ask you pay a contribution to the overall cost however much you buy. (Sometimes this really hurts).
  • We recycle our packaging because we hate waste and it saves money too.
  • There's over 50 years of gardening experience here so we'll give you our honest opinion whenever we can.
  • We make our own product videos for you to make a more informed choice. We like to think they might help ... a bit.
  • We're great, we care and we love you. *sigh*

Join our:

Please Note:

At the moment we don't sell potted plants but do offer a selection of bulbs, seed packs and potato's in the relevant seasons. The website undergoes various transformations when we get the time and we always welcome your feedback but -

   Sorry, we don’t publish a printed catalogue

Please get in touch either by email to: store@thegardenfactory.co.uk or by phone on 01376 573302.

Our VAT No. is 939191394